Customer Wars

Rage Against the Rideshare Driver

A stubborn moviegoer refuses to give up his seat, causing employees to stop the movie and intervene; a woman throws a ta

Mid-Air Scare

A plate shatters on a woman's face during a brawl over restaurant seating; a man wreaks havoc in a video game store over

Courage on Tap

A customer causes chaos with a fire extinguisher; a man renting out his luxury car for the day finds it at a body shop;

Didn't Nail It

A Los Angeles woman confronts a nail technician over an alleged lazy manicure; a violent brawl erupts over a closed-off

Cart Crusader

An irate resident in Omaha, Neb., intentionally strides through freshly poured cement; in Miami, Fla., a disruptive pass

Chaos on the Conveyor Belt

A woman demands a refund, allegedly after hearing Spanish at her local pizzeria; a donut shop customer hurls a pot of co

Fast Food Frenzy

A brawl erupts in a restaurant between employees and a customer; a car rental agent deals with a difficult customer; a d

Brawl at the Mall

Passengers try to vote a disruptive woman off a plane; a brawl breaks out after someone allegedly cuts the line; a woman

Robot Run

In Nashville, Tenn., a dissatisfied restaurant patron tests the tolerance of her fellow diners; a tech-savvy New Yorker

A Rude Awakening

In Brookhaven, Penn., a pizza delivery man helps police apprehend a suspect; in Philadelphia, a gas station customer rud

Drama at the Drive Through

In Swampscott, Mass; a woman and a contractor face off over noisy construction in her neighborhood; after reportedly bei

Don't Mess With Grandma

In Fort Lauderdale, Florida, tempers flare during a flight's deboarding process as an impulsive passenger attempts to fo

Can't Fight this Ceiling

In Las Vegas, a rideshare driver and passenger get into a heated altercation over an alleged door slam. In Akron, Ohio,

Too Hot to Handle

In Orlando, FL, a passenger makes a scene in the aisle after being asked to leave the plane; a pickup truck at a drive t

Dumpster Dive

In Oakland, California, a disagreement between two employees culminates in a dramatic tug of war with one employee's hai

Cruise Blues

A fight breaks out at a restaurant in Miami, Fla., after employees throw cups at an allegedly disruptive customer; a man

Baggage Claim Brawl

In Norman, Oklahoma, a delivery driver goes all out in an attempt to find a customer's missing package; in Rye, N.Y., am

Foul-Mouthed Flier

On a flight bound for Austin, TX, a passenger goes on a foul-mouthed tirade after being asked to watch his language. An

Customer Support

A hungry customer at a Florida restaurant draws the ire of other customers; Police confront a young man with a gun insid

Runway Rage

In Philadelphia, a disruptive passenger is removed from an airplane; a fight breaks out at a local bar in Hill City, S.D

Bar Blunder

In Baltimore, a verbal argument between two groups of diners escalates when a man throws a drink in a woman's face; at a

Rideshare Rage

In Parma, Ohio, a dissatisfied customer at a fast food restaurant throws her food at an employee; in the Bronx, N.Y., a

Suds and Spats

A customer calls the police over a dryer dispute; a fast-food customer demanding a refund slaps an employee; an alligato

Con Catastrophe

In a drug store in Malibu, an employee confronts a man about his service dog's behavior; police in Florida report to a b

Unhappy Customer

Two passengers deal with flight delays in very different ways; in Groves, Texas, a carnival worker dangles from a ride 3

Escalator Escapade

A woman takes issue with a mouse and spots in a restaurant; a suspected shoplifter goes to great lengths to avoid arrest

Subway Scuffle

In New York City, a bike on the subway starts a brawl; on a plane taxiing in Philadelphia, a desperate passenger threate

Cool as a Cucumber

In Seattle, a restaurant owner confronts a woman accused of trying to leave without paying her tab; a rideshare driver i

It's All Downhill From Here

In Albuquerque, N.M., a passenger's behaviour causes the crew to divert a flight; a downhill chase ensues in Park City,

Emergency Exit

A bus driver on the job in Las Vegas speaks his mind; in Atlanta, an altercation during the breakfast rush at a drive-th

High Anxiety

At a pawn shop in Maine, two men reach an unlikely agreement about an allegedly ill gotten bicycle; in Florida, a drive-

Argument in the Air

A heated argument breaks out on a mid-air flight to Los Angeles. In Wisconsin, an alleged shoplifter leads police on a w

Just Plane Wrong

Parents in Florence, Ky., find an unexpected and unpleasant surprise in their child's chicken nuggets; an overbooked fli

Not a Dog Person

In Delaware, a restaurant customer takes issue with the proximity of a man's service dog; in Minnesota, a customer loses

Construction Crusaders

In Bakersfield, Calif., a pair of heroic contractors helps a homeowner recover a bike taken from her yard; an angry cust

Drive-Thru Debacle

In Augusta, Ga., disaster unfolds as a truck attempts to purchase food at a drive thru; at a Dallas airport, a passenger

Homeowner vs. Handyman

In Coram, N.Y., a homeowner confronts a handyman over his allegedly unsatisfactory work; in Oakland, Calif., a heated ar

Scuffle on the Slopes

In Texas, an angry cell phone customer wreaks havoc in a store with a metal stool. A mistaken assumption creates an awkw

Delivery Disaster

At an Atlanta Airport, a woman berates airline staff after apparently being removed from her flight. In Covington, Georg

Convenience Store Chaos

In Kansas City, Mo., a convenience store clerk and a customer get into a heated and prolonged confrontation; in North Ca

Stadium Scramble

In Lebanon, Ore., a pay-it-forward chain at a coffee shop drive-thru gets derailed when a customer is accused of cutting

Public Transit Peril

An employee of a Minnesota big box store confronts a customer about her receipt; an argument on a public bus in Houston

Retail Rampage

Two customers confront store employees about their meal at a sandwich shop; A man pays a serious price after trying to s

Shopping Bag Shenanigans

At a big box store in Encino, California, a customer fumes as an item she purchased is no longer in her shopping bag. In

Out of Order

Tempers flare when a Los Angeles drive thru's cashless payment system goes down. In South Africa, a tour bus full of tou

Boatside Brawl

At a Dallas airport, confusion over seating on a plane ends with police intervention; a dispute over boat parking in Mon

Coffee Conundrum

Spotlighting the conflicts that arise when disgruntled and irrational customers come face to face with the employees doi

Fast Food Fury

At a fast food drive thru in Iowa, a customer's tone when trying to retrieve his debit card leads to a tense conflict wi

Haircut Heroes

At a diner in Breaux Bridge, Louisiana, a canceled order leads to a confrontation between two customers and an employee.

Passenger Pandemonium

On a runway in Los Angeles, California, travelers get annoyed at a passenger who appears to be disruptive.

War of the Words

On a bus in Maryland, a heated argument between two passengers escalates to a dangerous breaking point.

Shift Showdown

At a convenience store in Reno, Nevada, a shift change between two employees escalates into a heated argument.

Parking Lot Lesson

In a parking lot in Pascagoula, Mississippi, a customer in a wheelchair confronts another who he believes is blocking ac

Wild Horse Chase

Tensions rise at a pet grooming business in Miami; mounted police pursues a suspect shoplifter.

Takeout Trouble

A customer's demand for a refund spirals into a heated back and forth with employees.

Ferris Wheel Fiasco

A commuter must contend with another passenger's feet on her seat.

Flying Plates and Punches

Spotlighting the conflicts that arise between irrational customers and the employees helping them.

Taxi Terror

An employee faces off with a customer over some apparent confusion about the cost of a repair.

The Naughty List

A customer attempts to return a card without a receipt; a fight between two women turns physical.

Escalation at the Airport

A lifestyle vlogger's filming of her visit to a nail salon sparks a confrontation with employees; a flight cancellation

Grandma to the Rescue

A resort guest's confrontation with a group of performers escalates into an explosive altercation; chaos ensues when two

Difficult Delivery

A delivery driver must contend with a customer dissatisfied with how his package was delivered.

Barbershop Revenge

At a gym in Nebraska, a professional trainer's workout session is disrupted by unwanted advice; at a fast food restauran

Runaway at the Rodeo

At a rodeo, in Sisters, Oregon, chaos erupts as a 1,400-pound bull breaks free, sending fans scrambling; in Carbondale,

Movie Theater Madness

At a movie theater in Vero Beach, Florida, the alleged disruptive behavior of two women escalates when the police arrive

Vacation Gone Wrong

At a resort, a man's alleged remarks lead to a violent altercation with other vacationers.

Superstore Sprinter

Outside a superstore in Kent, Washington, a shoplifting suspect is confronted by police.

Tables and Tiaras

In Toronto, Canada, confusion over handicapped accessibility on a streetcar causes tempers to flare. In Charlotte, North

Sting Operation

In Florida, a dress-shop employee suspected of taking money from the cash drawer is confronted by police. In a Charlotte

Do Not Disturb

In Allen, Texas, a parking lot dispute turns into a bizarre tirade of passive-aggressive insults. At a luxury hotel in W

Passenger Problems

On a bus in Los Angeles, California, tensions rise over a woman's refusal to give up her seat to accommodate a passenger

Customer to the Rescue

At a restaurant in Washington, a customer who's upset over a pick-up order begins directing her anger at the staff, prom

Doorstep Justice

In Orem, Utah, tempers flare when a neighbor lashes out at a construction crew for playing music while they work; in Hol

Calling Corporate!

A Texas woman exchanges words with the manager of a fast food chain after she claims to find something she shouldn't in

Exit, Stage Left

On a New Jersey train, a rider refuses to move their bag, angering other passengers; at a Florida airport, police are ca

Refund Rage

At a California bar, a disagreement over how a customer responds to a server quickly escalates. In a New York rideshare,

Pay Now, Eat Later

At LAX, a woman speaks disrespectfully to a man and his family, prompting him to confront her. A customer and a restaura

Bumper Sticker Pickle

In New York City, a passenger calls the police on a rideshare driver after he refuses to play music and outside a superm

Disturbance at the Gate

In Utah, a snowboarder accidentally finds big trouble when he takes a shortcut off a trail and a couple at a Tampa airpo

Regretful Robber

In Toronto, Canada, a fast-food customer berates the kitchen staff over his order and in Jupiter, Florida, a customer co

Diner Disruption

At a 24-hour diner in Florida, a woman accuses another customer of being too loud and on board a plane at a Fort Lauderd

Fearless in a Food Truck

In Florida, a couple's dispute at a movie theater escalates to a call for police assistance and in Taiwan, café custome

Go Home or Go to Jail

At a North Carolina restaurant, a woman demands more hot sauce for her to go order causing some friction with the staff

Security Snag

At a Key Largo resort, officers are called to handle a couple who are allegedly causing a disturbance and at an airport

License to Rage

In California, a flower shop owner livestreams a tense standoff with a customer who appears to deny a simple request.

Train Tantrum

A passenger, allegedly unable to access the bathroom, causes a disturbance and a pilot calls police to deal with an unru

Locked In

In Eustis, Florida, a fast-food worker deals with an unreasonable complaint from customers and at a movie theater in Man

Drift & Drama

At an event in New Jersey, a clash between a few spectators escalates into a full-blown brawl.

Ketchup Chaos

On a cruise ship in Miami, Florida, a bar side dispute takes a messy turn when a woman douses a fellow passenger in ketc

Chairlift of Doom

In Fort Lauderdale, Florida, a customer clashes with a fast-food employee over an unsatisfactory meal and at an airport

Caught in the Act

In Maryville, Tennessee, a man in a wheelchair confronts two customers for blocking a handicap ramp and at a fast-food r

Not Your Lucky Day

At a gas station in Romeoville, Illinois, an argument breaks out when an employee refuses to cash a customer’s lottery

Sky High Scare

In San Antonio, Texas, a couple clashes with a grumpy gate agent after they are denied boarding and in Interlaken, Switz

Card Declined

At a coffee shop in New York City, a conflict over a customer’s conduct escalates into a chaotic fight with an employe

Porch Pirate Payback

In Duluth, Georgia, an officer catches a customer allegedly using a borrowed police badge to get free snacks and in Lanc

Surfer Standoff

Aboard a plane departing from Nashville, a man films as another passenger confronts him about their seating arrangement.

Flightless and Furious

In Maryland, a delivery worker's sharp turn catches his co-worker off guard and at the Tampa airport, a passenger who's

Game Over

At an amusement park, police officers confront a couple causing a disturbance.

High Stakes Heist

On an airplane in Los Angeles, two friends are confronted by the flight crew.

Iced Out

A woman becomes upset after hearing a group of tourists speak in their language.

Fired Up

In Orlando, Florida, a tense standoff unfolds in a convenience store.

Don't Look Up

At a restaurant in Texas, a melee erupts after a patron is allegedly served the wrong type of salsa.

Room Ragers

At a baseball game, a confrontation between an employee and fans turns into a physical altercation.

Clocked Out

At a restaurant, the police intervene because a fired employee refuses to leave the property.

Trespass Trouble

In Oakland, a customer who stops the line sparks a verbal argument with other customers.

Commuter Combat

A motorist brandishes a knife at a semi driver after they collide on an Albuquerque highway and police in Ohio utilize m

Birthday Blowup

In Enfield, Connecticut, a checkout line mess sparks a confrontation between customers and in Naples, Florida, police qu

Camp Confrontation

At an Oregon summer camp, an employee confronts a delivery driver, and simple questions quickly turn into a heated clash

Noise Nonsense

In Chappell Hill, Texas, a fast-food employee is confronted after a customer believes he was commenting on her weight an

Pizza Police

In a Florida neighborhood, police answering a call about an alligator loose in a neighborhood intercept a woman trying t

Supermarket Showdown

Episode 16

Episode 17