On the Fly

I Want to Leave This Place!

Delayed and Enraged

A woman takes her anger out on a supervisor after missing a connecting flight because her previous one was late. Meanwhi

But I Have a Life!

Chicago airport supervisor Angelica meets a plane returning to the gate with a passenger who refuses to turn off his cel

I Give You A Disclaimer: I Curse!

An oversold flight to Vegas has passengers venting in the Windy City. Airport supervisor Shadia is called to calm the si

Show Me What You Got

A man bound for Las Vegas—and his bachelor party—goes to extremes to get out of a Chicago snowstorm; a customer-serv

Stir That Pot

A passenger stirs up trouble and tests a supervisor's mettle when a plane bound for Florida is delayed in Baltimore; a m

Mardi Gras Madness

A supervisor performs CPR on a passenger waiting for a ticket in Fort Lauderdale; a Mardi Gras reveler tests the judgmen

Stay Classy Alabama

An older man is missing as a plane begins to board; a passenger denies a supervisor's request to remove an offensive sti

That Dog is Obnoxious

A bridesmaid is stranded by a snowstorm in Denver and hopes she can get to Las Vegas in time for a wedding; a supervisor

Frantic to Fly

A husband and wife fighting on a plane about to take off in Chicago requires a supervisor's intervention; a first-time f

Gave My Seat Away

A passenger is caught smoking during a flight; a lawyer is irate after her seat is given away to a standby passenger bec

Wake Up Dude

A passenger misses a flight while asleep at a New Orleans airport; a customer-service supervisor listens to a couple who

On the Edge

It's St Patrick's Day, and for a Chicago supervisor that means dealing with a intoxicated reveler who will go to devious